Shipping policy

Shipping Policy

At Vyncea, we strive to ensure a smooth and efficient shipping experience for all our customers. Below are the details of our shipping policy:

Processing Time

  • Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
  • Order Confirmation: You will receive an email confirmation with tracking information once your order has shipped.

Shipping Methods and Rates

  • Standard Shipping: Typically takes 14-20 business days for delivery.
  • Expedited Shipping: Available for an additional fee. Typically takes 7-10 business days for delivery.
  • Express Shipping: Available for an additional fee. Typically takes 5-7 business days for delivery.

Shipping rates are calculated based on the weight and destination of your order and will be displayed at checkout.

Delivery Areas

Order Tracking

  • Once your order has been shipped, you will receive an email with tracking information so you can monitor the status of your shipment. You can also track your order status directly on our website.

Shipping Delays

  • While we strive to meet our estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, high order volumes, or carrier issues. We appreciate your understanding and patience in such cases.

Shipping Costs

  • Shipping costs are calculated at checkout based on your selected shipping method and destination. For any promotions or discounts on shipping, please refer to our website or subscribe to our newsletter for the latest updates.

 

Address Accuracy

  • Please ensure that your shipping address is correct before placing your order. We are not responsible for any delays or misdeliveries due to incorrect or incomplete addresses.

Contact Us

  • If you have any questions or concerns regarding shipping, please don’t hesitate to contact us at info@vyncea.com or support@vyncea.com. We are here to assist you!

Thank you for choosing Vyncea. We appreciate your business and look forward to providing you with exceptional service.